FAQs
Yes, it is absolutely safe and secure to play on Play88 as we are a Registered Trade Mark, brand and registered business 30, Ghar Id-Dud Street Sliema SLM1572, Malta. Regulated & Licensed by the Government of Curacao and operates under the Master License of Gaming Services Provider, N.V. #365/JAZ. Play88 offers a 100% payout guaranteed and super fast withdrawal to assure our players that they can enjoy playing their favorite games at anywhere, anytime.
It is easy to create an account on Play88. You just need to:
- Visit Play88's website and click the 'JOIN NOW' button at the top right corner of the Home page.
- Enter your preferred Username and Password in the registration form and click 'JOIN' once complete.
- Enter your Full Name, Currency, and Contact Number. Next, tick the box to confirm you are at least 18 years old or above, have read and accepted the our full Terms & Conditions as well as the Privacy Policy.
- Click 'REGISTER' and you are ready!
To start playing on Play88, you can start by:
- Make a deposit on the 'Deposit' page under 'MY ACCOUNT' page via any payment methods available.
- Go to 'Transfer' page and choose your preferred Provider as well as the Bonus under the 'Promo Code' dropdown list.
- Start playing by going to the provider you chose earlier and keep winning.
Currently, you can choose from any of these currencies to sign up and play on Play88:
- Malaysian Ringgit (MYR)
- Singaporean Dollar (SGD)
Yes, Play88 is designed to be both desktop- and mobile-friendly so that our players can enjoy an optimised gaming experience. You can also download our Mobile App to enjoy a fully immersive gaming experience from Play88.
You can only create one account on Play88. For those who created more than one accounts on Play88, we will deactivate and remove the accounts (except for the first one) if detected.
Please contact our Customer Support team via Live Chat and we will be able to assist you.
Yes, you can choose your preferred currency during the registration stage.
No, you are only able to use the currency you chose during the registration stage.
You can do so by going to the 'Change Game Password' section under 'MY ACCOUNT' and choose the provider of the game password you wish to change.
Please contact our Customer Support team via Live Chat and we will be able to assist you.
You can do so by going to the 'Banking Details' section under 'MY ACCOUNT' and click 'ADD BANK ACCOUNT' to add your bank account details.
Please contact our Customer Support team via Live Chat and we will be able to assist you.
You can do so by going to the 'History' section under 'MY ACCOUNT' and view the past transaction details such as Betting Summary, Transfer, Deposit/Withdrawal, Promotions Applied, Rebates/Cashback, Rewards and Adjustment.
You can choose from our wide range of payment methods including bank transfer, E-Wallets options such as GrabPay, DoitNow QR, DuitNow, Shopee Pay & Touch' n Go, P2P Transfer and Cryptocurrency.
For Bank Transfer:
- Go to 'Deposit' page and click 'Bank Transfer'.
- Enter any amount you wish to deposit and choose any of our bank accounts available on the page.
- Choose the right 'Deposit Channel' you will be using: Online Banking, Cash Deposit Machine or ATM.
- After making your deposit, upload your Deposit Receipt by clicking 'Upload your receipt here'.
- Our customer support team will verify your transaction and update your 'Main Wallet Balance' once verified. (It usually takes not more than 20 minutes for this.)
For QR Pay (E-Wallets):
- Go to 'Deposit' page and click 'QR Pay'.
- Choose the E-Wallet you wish to use and enter the amount for your deposit.
- Click 'DEPOSIT' and you will be redirected to another page.
- Enter your credentials and proceed to the next step.
For Online Transfer:
- Go to 'Deposit' page and choose 'Quick Pay' or 'P2P Transfer'.
- Choose the bank you wish to use for your deposit and enter the amount for your deposit.
- Click 'DEPOSIT' and you will be redirected to the Bank Account - Transactional login page.
- Enter your online banking credentials to proceed to the transaction page.
- Complete the one-time off authorisation process and click 'Confirm'.
- Your 'Main Wallet Balance' is now updated and you can now start playing!
For Bank Transfer:
- Make sure you add at least one bank account by going to 'Banking Details' and click 'ADD BANK ACCOUNT' to enter your banking information.
- Go to your 'Withdraw' page, choose the exact BANK NAME from the dropdown and your banking details will be displayed right away.
- Enter the amount you wish to withdraw and double confirm your banking account details before clicking 'WITHDRAW'.
- Your withdrawal request will be processed and completed within 15 to 20 minutes.
(Note: Higher amount may require longer time for verification purposes. Please contact our customer support team via Live Chat if you encounter any issue.)
Play88 will NOT charge our players for any deposit and withdrawal made via their accounts. Nonetheless, we hereby remind you that certain banks, e-wallets or credit card company do impose additional transaction fees and Play88 will not absorb the charges. For more details about the transaction fees, kindly check with your selected banks or financial company. Play88 which may, at our sole and discretion, has the rights to terminate or remove the offer provided and firm policy on our terms & conditions applied.
Please contact our Customer Support team via Live Chat and elaborate your issue with details so that we will be able to assist you better.
- Bank Transfer (Cash Deposit Machine/ATM): minimum deposit amount - MYR 20/SGD 20, maximum deposit amount - subjective to the banks.
- E-Wallets: minimum deposit amount - MYR 50, maximum deposit amount - MYR 10,000
- Online Transfer (Quick Pay): minimum deposit amount - MYR 30/SGD 20, maximum deposit amount - MYR 100,000/SGD - subjective to the banks.
- Online Transfer (P2P Transfer): minimum deposit amount - MYR 30, maximum deposit amount - MYR 30,000 (this is not available to the SGD players).
- Cryptocurrency: minimum deposit amount - MYR2,000/SGD 2,000, maximum deposit amount - MYR/SGD No limit.
There is a minimum withdrawal limit on Play88 and each varies based on the payment method you choose. However, the maximum withdrawal amount & counts are based on your latest VIP Play Club Tier.
See below:
Daily Withdrawal Max. Amount | Daily Withdrawal Count | |
---|---|---|
LEGENDS CLUB: | Set upon invitation | Set upon invitation |
ROYALS CLUB: | MYR/SGD 500,000 | 10 |
SIGNATURE CASINO: | MYR/SGD 100,000 | 10 |
SIGNATURE SPORTS: | MYR/SGD 100,000 | 10 |
DIAMOND CLUB: | MYR/SGD 80,000 | 8 |
PLAY CLUB/DEFAULT: | MYR/SGD 50,000 | 5 |
** For the Cryptocurrency payment method, all players must at least achieve a minimum withdrawal amount of MYR8,000/SGD 5,000 per transaction.
There are two types of wallet on Play88: "Main Wallet" & "Provider Wallets". "Main Wallet" balance is the total amount you can withdraw via various banking methods or transfer to any of the "Provider Wallets" for your betting funds. All new & successful deposits will be reflected on "MAIN WALLET BALANCE" under your "Transfer" page immediately.
On the same page, you will see the complete list of our game providers' logos with your "Provider Wallet" amount remaining. You can choose to transfer any amount available in your "MAIN WALLET" to any of these "PROVIDER WALLETS".
Kindly seek our customer support for assistance via Live Chat if you encounter any issues in this matter.
For Deposits, we currently accept USDT (TRC20), Bitcoin and Ethereum.
For Withdrawals, we currently only accept USDT (TRC20) with a minimum withdrawal amount of MYR 8,000/SGD 5,000 per transaction.
You ma8 refer to the Guides below to start using Cryptocurrencies to make a deposit or withdrawal on Play88.
Guide 1
Guide 2
Guide 3
Guide 4
**Note: the Guides above will allow players to download the PDF file once they click it.**
SLOTS
You can play more than 500 slot games on Play88, thanks to the partnership between us and some of the most reputable game-making brands in the industry such as NextSpin, SpadeGaming, Mega888, Pragmatic Play, 918kiss, JiLi, NETENT, Asia Gaming and more!
Yes, some of the game providers do offer "DEMO" versions of their games to our players. If you see "DEMO" in the game card right below "PLAY", this means the game is available in the demo version.
For Android devices' users, please follow this step-by-step guide:
For iOS devices' users, please follow this step-by-step guide:
For PC users, please follow this step-by-step guide:
LIVE CASINO
Yes, we are a safe, secured and Registered Trade Mark, brand and registered business 30, Ghar Id-Dud Street Sliema SLM1572, Malta, and we are also Regulated & Licensed by the Government of Curacao and currently operating under the Master License of Gaming Services Provider, N.V. #365/JAZ. which is secured and with fairness. Please be rest assured that all transactions are monitored here.
You can enjoy a wide range of dynamic Live Casino games on Play88 as shown below:
- Evolution Gaming - Baccarat, Dragon Tiger, Roulette, Sic Bo, Extreme Texas Hold'em, Triple Card Poker, Caribbean Stud poker, Dream Catcher, Football studio
- Sexy Baccarat - Baccarat, Dragon Tiger, Roulette, Sic Bo
- Pragmatic Play -
- WM Casino - Baccarat, Dragon Tiger, Roulette, Sic Bo, Andar Bahar, Fantan, FISH-PRAWN-CRAB
- Asia Gaming - Baccarat, Dragon Tiger, Roulette, Sic Bo, Three Face, Bull Bull, Blackjack
- SA Gaming - Baccarat, Sic Bo, Roulette, Dragon Tiger, Andar Bahar, Pok Deng
- Dream Gaming - Baccarat, Dragon Tiger, Roulette, Sic Bo, Three Cards, Three Faces, Bullfight, Fantan
- EBET - Baccarat, Dragon Tiger, Dice Game, Roulette, Live Blackjack, Bull Bull
- Allbet - Baccarat, Dragon Tiger, Roulette, Sic Bo, Three Cards
- Microgaming - Baccarat, Bonus Baccarat, Roulette, SIc Bo
- Game Play Interactive - Baccarat, Dragon Tiger, Roulette, Sic Bo, Super Color Sic Bo, Super Hi-Lo, Super Fantan, Super 3 Pictures, Thai Hi-Lo, Blackjack, Super 98 Baccarat, Xoc Dia
- Playtech - Baccarat, Dragon Tiger, Roulette, Sic Bo, Casino Stud Poker, Soho Casino Hold'em, Hi-Lo, SPIN A WIN & Various Game Shows
- Big Gaming - Baccarat, Special Baccarat, Roulette, Sic Bo, Bull Bull, Red Black, Casino War, SeDie
SPORTSBOOK
You can bet on many types of sports such as soccer, basketball, tennis, badminton, crickets, table tennis, volleyball, baseball and many more on these reputable sports betting platforms on Play88:
- CMD368
- MAXBET
- BTi Sportsbook
- SBOBET
- M8BET
Yes, most of the sports events/betting types have a minimum and maximum bet, varying based on the event/match involved. Play88 advises every player to check rules and bet limit table for each game and bet types before placing any bet.
No, the bet is considered final once you have confirmed during the stake's placement stage. Please make sure to double-check your bet's information before placing it.
OTHER GAMING PRODUCTS
As a registered player on Play88, you can also enjoy these gaming products as listed below:
- E-Sports Betting
- Virtual Sports
- 3D Games
- Fishing Games
- Poker
- Lottery & KENO
- 4D
You may visit our Promotions page to find out about our latest events, offers, rewards and special promotions.
Step 1 - Make a Deposit.
Step 2 - Go to the Transfer page and choose your preferred provider to transfer any amount.
Step 3 - Go to the dropdown list of the Promo Code * and choose the bonus you wish to claim.
Step 4 - Click 'TRANSFER' and that's it!
Note: Remember to learn about the promotions on our website to ensure you've got the correct details.
All winnings from your bonus will be available for withdrawal upon completing the bonus rollover requirements.
A Bonus Rollover requires you to bet a specified amount (multiplied by the total deposit you made to redeem a bonus) before you can withdraw the winnings and bonus. The validity period is the amount of time (days) you have to complete the rollover requirements before the bonus expires.
No, you are only allowed to choose ONE provider during the redemption of any bonus.